Active listening is a crucial skill for leaders to effectively communicate and build trust. Here are some tips for practicing active listening:
Active listening is a crucial skill for leaders to effectively communicate and build trust. Here are some tips for practicing active listening: 1. Give your full attention: When engaging in a conversation, eliminate distractions and give your full attention to the speaker. Maintain eye contact, nod in acknowledgment, and use non-verbal cues to show that you are actively listening. 2. Avoid interrupting: Resist the urge to interrupt or interject before the speaker has finished expressing their thoughts. Allow them to complete their sentences without interruption, even if you think you already understand their point. 3. Show empathy and understanding: Put yourself in the speaker's shoes and try to understand their perspective. Show empathy by acknowledging their emotions and validating their experiences. Reflect back on what they are saying to demonstrate understanding. 4. Ask clarifying questions: If something is unclear or you need further information, ask open-ended questions to s